• DXC Technology Company
  • Clayville , RI
  • Electronics/Semiconductors
  • Full-Time
  • 295 Field Hill Rd

position filled body

Loading some great jobs for you...




Job Description:

Summary

Provides on-site field support to customers. Performs installations, repairs, upgrades and maintenance on hardware and equipment.

Essential Job Functions

  • Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
  • Instructs customers in the operation and maintenance of systems/equipment.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Acts as a liaison with customers on administrative and technical matters for assigned projects.
  • Performs analysis and prepares reports on system problem trends and issues.
  • Basic Qualifications

  • High school diploma or G.E.D.
  • Four or more years of field support experience
  • Experience working with the company's hardware, software and equipment products
  • Experience working with customer technology and support requirements
  • Other Qualifications

  • Good interpersonal skills to work with customers and other unit personnel
  • Good analytical and problem solving skills
  • Good communication skills
  • Good time management and organizational skills
  • Ability to resolve hardware and equipment problems
  • Willingness to travel
  • Work Environment

  • Office environment
  • May require weekend work
  • May require shift work


  • Associated topics: compliance, debug, h/w test engineer, hardware test, hardware test engineer, prove, test, test engineer, troubleshoot, verify

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

    Launch your career - Upload your resume now!


    Loading some great jobs for you...